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Guest Service Supervisor

   Closing Date: Aug. 06, 2014

Employer:Crystal Inn--St. George
Job Location: St. George - Washington County
Employment Type:Full Time
Benefits:Dental, PTO, Holiday Pay


Oversees Guest Service operations at Front Desk. Primary trainer and leader in guest service, resolving guest issues in the absence of the General Manager, participates in hiring and training Guest Service Agents. May provide administrative support to the GM as assigned. Will serve as Manager on Duty when GM is away from the property.


Assists in selecting, hiring front desk Associates. Provides all training in the area of Guest Service and oversees all Guest Service Associates. Organizes, develops work schedules, resolves issues and concerns at front desk. Motivates, coaches and trains Guest Service Agents. May perform administrative duties as assigned by GM. Must focus on Customer Service, Safety, Excellence, Respect, Value and Efficiency.


Must have solid supervisory skills and previous hotel experience or have excellent Guest Service experience. Must be professional, enthusiastic, organized and be able to coach, teach and motivate others.

**Must be available any shift, any day including Sundays**
***Must pass a background check***

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